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How bajemat Handles Your Personal Information

Your personal data stays with us — we collect only what we need to run your account, process payments via bKash, Nagad, or Rocket, and keep your wallet secure.

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bajemat How bajemat Handles Your Personal Information
CONTACT OUR TEAM

Reach Us About Your Privacy

Have a question about your data, want to request a copy, or need something corrected? Our support team handles privacy requests directly. You can reach us through live chat on the site, by email, or through our help desk — responses go back to the contact on your account.

Team online

Live Chat

Open the chat widget on any page. State that your request is privacy-related so the team routes it to the right person straight away.

Email Support

Send your request to our support address from the email registered on your account. Include your account ID for faster handling.

Help Desk

Submit a formal data request through the help desk form. We aim to respond within the timeframe required by applicable law.

HOW WE PROTECT DATA

Security, Cookies, Retention and Your Controls

We use SSL encryption across every page so data in transit — including your bKash or Nagad payment steps — is not readable in transit. Cookies on bajemat are session cookies for login state and analytics cookies that track page visits in aggregate, not individual profiles. You can disable non-essential cookies in your browser without affecting your account login. Account data is kept for the life of your account plus the retention period local regulations require; after that it is deleted from active systems.

Account Security

Passwords are stored hashed and never in plain text. Login attempts from unfamiliar devices trigger an OTP step to your registered number before access is allowed.

Cookie Controls

Essential cookies keep your session active. Analytics cookies are separate and can be turned off in browser settings without disrupting your wallet or game access.

Data Retention

We keep your data while your account is open and for the legally required period after closure. You can request deletion once your account balance is zero and no disputes are pending.

Your Access Rights

You can request a copy of the data we hold on you, ask us to correct inaccuracies, or ask for deletion. Submit the request through live chat or the help desk form.

Common Questions About Your Data on bajemat

Straight answers to what we actually get asked about data, cookies, and account privacy.

We collect your name, phone number, email, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to protect your account from unauthorised access.

No. Payment references from bKash, Nagad, and Rocket are used only to verify and reconcile your own transactions. They are not passed to advertisers or outside data brokers.

Contact support via live chat or the help desk form and ask for a data export. Use the email address or phone number registered on your account so we can verify the request.

Yes. Once your account balance is zero and no payment disputes are open, submit a deletion request through the help desk. We process it within the timeframe applicable law requires.

We use essential session cookies for login and optional analytics cookies for aggregate page-visit data. You can disable analytics cookies in your browser settings without affecting your account or wallet.

We do not sell your data. We share it only with payment processors — like the bKash or Rocket gateway — strictly to complete your transaction, and with services required to operate the platform securely.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.